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Log in to your 'My Orders' area, https://myorders.kitlocker.com/login/ and select the relevant order (if you have more than one). Once selected, you will see a 'Return Request' button beside each item. Please click this button, whereby, you will be required to provide some brief information around the nature of the issue. |
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Please attach an image of the incorrect item and a member of our post-purchase team will be in touch to provide a free returns label and organise a replacement/refund. |
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Kitlocker is our official merchandise retailer. For pre-purchase queries, contact our team on 01509 277850 or for anything post-purchase, please call 0114 3993360 |
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