Changes to the way we process 'Pay Monthly' / 'Pay in Instalments' Membership orders
Overview
The way monthly membership payments are processed has changed.
This change only affects Members who choose Pay in Instalments.
If you choose Pay in Full, the payment process remains exactly the same.
What Has Changed?
Members will no longer see a Direct Debit payment option when purchasing or renewing a membership online.
Instead, Members can choose from:
Pay in Full
Pay in Instalments
Members who select Pay in Instalments will enter their payment card details during checkout and future instalment payments are collected automatically.
What Hasn't Changed?
The following remains the same:
You can still spread the cost of your organisation’s fees through monthly instalments.
Instalment payments continue to be collected automatically.
You do not need to make payments manually each month.
The payment schedule remains unchanged.
You can still choose to pay in full, if your organisation allows it.
Paying in Full
If you choose Pay in Full, there are no change to the payment process.
You will continue to make a single payment during checkout.
Paying in Instalments
If you choose Pay in Instalments:
Enter your card details during checkout.
Agree to the instalment payment plan, set out by your organisation.
Future payments are collected automatically on the scheduled payment dates.
There is no longer a Direct Debit mandate setup for members paying in instalments.
Are My Card Details Saved?
Yes.
To allow future instalment payments to be collected automatically, card details are securely stored by our payment provider.
England Netball does not store any of your card details.
Will Payments Still Be Taken Automatically?
Yes.
If you choose Pay in Instalments, payments continue to be collected automatically on the scheduled dates.
The only change is the method used to process those recurring payments.
Frequently Asked Questions
Is Direct Debit still available for members?
No.
Members now choose either:
Pay in Full
Pay in Instalments
Does this affect me if I pay in full?
No.
If you pay in full, there is no change to the payment process.
Will I need to make my monthly payments manually?
No.
Once your instalment plan has been set up, payments are collected automatically according to the agreed schedule.
Is the instalment option changing?
No.
The ability to spread the cost of your organisation’s fees through monthly instalments. Through monthly payments remains the same. The change only affects how those recurring payments are processed behind the scenes.
Can I cancel my instalment payments?
Any changes or cancellation requests must be made in accordance with England Netball's membership terms and conditions.